Insidr.club
How It Works The Cloud Privacy About
Now in pilot · Limited to 5 brands

Consumer insights
from employees

Your employees, loyalty members, and retail partners hold truths about your brand that no research panel ever will. Insidr gives you a direct line to them.

Book a pilot call

The people closest to your brand hold truths that never make it into a research deck.

Your employees sell it every day. Your loyalty members have been buying for years. Your retail partners see exactly what moves off the shelf. Their knowledge is rich, specific, and entirely yours — yet most brands never tap it systematically. Insidr changes that.

THE OLD WAY

Stranger panels

Third-party recruits

No brand context
Static, disposable data
4–6 week timelines

TYPICAL SPEND

$20–50k per study

THE INSIDR WAY

Your communities

People who know

Deep brand context
Living consumer profiles
Results in hours

SPEED

DEPTH

COST

Hours

Real

Fraction

The Consumer Cloud

Every participant gets a living, anonymous consumer profile. Not a transaction ID — a continuously enriched picture of who they are as a consumer.

?

Anonymous · #4471

Loyalty Member

● Active
Health-conscious
Plant-based proteins ↑ Trending 6mo
Dairy (trades up) High affinity
Cleaning products Price-sensitive

14

interactions

82%

profile depth

2d

last active

The brand sees the consumer. Never the person.

Any research method. Any community.
Results in hours, not weeks.

Four research methods. Zero recruitment lag. Powered by people who actually know your brand.

FASTEST

Micro-Missions

Targeted rapid research

Push concept tests, packaging reactions, and quick polls to the right segment. Directional answers in under 4 hours — no recruitment required.

Use it for

Concept & pack testing
Pricing reactions
Competitive scans
🤖
DEEPEST

AI-Moderated Interviews

Scalable depth conversations

Hundreds of natural, adaptive conversations running in parallel. Qualitative richness — at quantitative scale.

AI

Tell me more about that choice...

I switched because the packaging felt cheaper...

📅
RICHEST

Event Sessions

In-person & virtual groups

One click to recruit, invite, schedule, run, and synthesise a focus group or workshop with exactly the right people from your community.

End-to-end

Recruit from your Cloud
Schedule & moderate
AI synthesises output
💡
CREATIVE

Co-Creation

Structured ideation

Structured ideation where every idea comes with full consumer context — who said it, why it matters, what they've said before.

Ideas with context

"The cap should be easier to open"

"Recyclable packaging is a dealbreaker"

The process

From community to insight
in four steps

No agencies. No panels. No waiting weeks for answers you already suspected.

01
Step 01

Bring your people in

Employees join via SSO. Loyalty members through their existing app. Retail partners via a simple email link. Everyone's inside Insidr — without changing how they work.

02
Step 02

We learn who they are — anonymously

Each member completes a short profiling survey. Insidr immediately replaces their identity with an anonymous ID. The brand sees attributes — never the person.

03
Step 03

Research at the speed of a question

Pick your method. Set your target segment. Write your question. Hit send. Answers start arriving in hours — because these people already know your products.

04
Step 04

Every study makes the next one smarter

Insidr connects findings across studies and communities. Profiles deepen with each interaction. By your third study, you'll be asking better questions than you knew you had.

Why brands choose Insidr

A persistent insight engine that compounds value over time.

Speed

Stop waiting 4–6 weeks for answers. Get directional insights from your own communities in hours.

💰

Cost

Replace expensive one-off studies with a persistent engine. Pay for the platform, not per-project agency fees.

🎯

Depth

You're hearing from people who know your products, your category, and your competitive set — not strangers.

🤝

Community Engagement

Research isn't just extraction — it's a way to engage your most important communities and make them feel heard.

🧠

Institutional Knowledge

Every study adds to your understanding. That knowledge lives in the platform — not in a forgotten PowerPoint.

🔗

Bridge Capability

When you need nationally representative validation, we bridge to agile platforms — with precision from already knowing your communities.

Coming soon

Capture insight at the moment it happens

Every brand already owns the touchpoints. Insidr replaces the static form with a 60-second AI conversation that routes structured signal directly into your Consumer Cloud.

Post-Delivery
D2C

Delivery Experience Gap

AI interview at delivery captures expectation delta by cohort, routing structured signal to your Consumer Cloud within 24 hours.

Return Intent
E-Commerce

Return Intent Signal

90-second AI intercept at return initiation classifies root cause beyond reason codes — segmented by consumer profile and cross-referenced automatically.

Churn Signal
Subscription

Churn Signal Capture

Pause-event AI interview classifies churn risk by driver before the cancellation window opens, routing segment-level intelligence in real time.

Shelf Intel
FMCG · Retail

Shelf Intelligence Layer

Micro-missions across your retail network surface shelf-level purchase intent signals days before sell-through data reaches your category team.

Launch Loop
CPG · Enterprise

Launch Retrospective Loop

Rapid intelligence capture from R&D and field sales within 72 hours of go-live, connected to your pre-launch baseline research in your Consumer Cloud.

LTV Cohort
Enterprise · D2C

LTV Cohort Intelligence

Longitudinal AI interviews with anonymised LTV-segment participants map retention drivers and early erosion signals across your Consumer Cloud.

What's in it for your communities

The more they engage, the more value they unlock. A laddered path from participation to real influence.

Engagement level → Value earned → TIER 1 Participate TIER 2 Contribute TIER 3 Shape
Tier 1

Participate

Complete micro-missions, respond to quick polls, react to concepts. Low effort, real input.

What they earn

Points, vouchers, or credits depending on the community

Tier 2

Contribute

Join AI-moderated interviews, participate in co-creation sessions, share richer context about why they do what they do.

What they earn

Higher-value rewards, early product access, exclusive content

Tier 3

Shape

Become a recognised voice. Get invited to innovation sessions, advisory panels, and in-person events.

What they earn

Real influence over the products and brands they care about

Reward structures plug into existing loyalty programmes, HR platforms, or Insidr's own engagement layer.

FAQ

Common questions

What is Insidr? +
Insidr is an AI-powered consumer insights platform that helps large brands run research through communities they already own — employees, loyalty members, retail partners, and brand ambassadors — instead of recruiting strangers from third-party panels.
How is Insidr different from traditional market research? +
Traditional research recruits external panelists who have no relationship with the brand. Insidr connects brands with people already on their payroll, in their loyalty programme, or stocking their shelves. These participants have genuine context, which produces faster and higher-quality insights at a fraction of the cost.
What is the Consumer Cloud? +
The Consumer Cloud is Insidr's anonymous intelligence layer — a living database of pseudonymised profiles for every participant in a brand's community. It enriches with each interaction so every study builds on the last, compounding institutional knowledge over time rather than starting from scratch.
How quickly can I get insights? +
Directional insights in hours, not 4–6 weeks. Because participants already know your products and don't need context-setting, missions can be deployed and results synthesised in a single working day.
Is participant data kept anonymous? +
Yes. All participant identities are pseudonymised before they enter the research layer. Brands receive aggregate attributes and insights — never personally identifiable information tied to individuals. Privacy is built into the architecture, not added as a policy afterthought.
Who is Insidr designed for? +
Large CPG, FMCG, D2C, and enterprise brands with existing communities — employees, loyalty programme members, retail networks, or brand ambassadors — that want to run faster, deeper consumer research without relying on external panels.
What research methods does Insidr support? +
Micro-missions, AI-moderated interviews, co-creation sessions, event sessions (focus groups and workshops), and pulse surveys — all run directly against a brand's existing communities.
Is Insidr publicly available? +
Not yet. As of early 2026, Insidr is in private pilot with a select number of brand partners. Brands interested in joining the pilot can book a call here.

Dear insights team,

Every year you run dozens of studies. You brief agencies, recruit strangers, wait weeks for results, and open a deck that tells you something you already suspected.

Meanwhile, your sales reps know which SKUs are losing shelf space. Your loyalty members can tell you exactly why they switched. Your brand ambassadors know what competitors are saying at point of sale.

Nobody is asking them. We thought that was worth fixing.

The Insidr Club

insidr.club

When you ask the right people, you get the right answers. Faster. Cheaper. Every time.

Join the pilot program